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For Providers
Submit a Payment Request
Use our secure online form to submit invoices and payment requests. Our finance team reviews and processes approved claims within 5–10 business days.
How the Payment Process Works
1
Complete the Form
Fill in patient details, treatment dates, diagnosis codes, and the invoice amount on the secure Zoho form.
2
Attach Documentation
Upload your itemised invoice, medical report, and a copy of the patient's Globalwide Smart Health Card.
3
Receive Payment
Our finance team reviews and processes approved claims. Payment is issued within 5–10 business days.
What You Will Need
Patient full name and policy number
Date(s) of treatment
Itemised invoice with diagnosis / procedure codes
Copy of patient's Globalwide Smart Health Card
Medical report or discharge summary
Your facility's bank details (for first-time submissions)
OPEN PAYMENT REQUEST FORM
Opens in a new tab — powered by Zoho Forms (secure)
Questions About a Payment?
Our finance team is available Monday–Friday, 9am–5pm (GMT).